Comprised of qualified and highly-experienced technicians, Hitachi’s teams maintain a superior standard of workmanship and performance through rigorous supervision of installation, testing and adjustment work.

Hitachi’s quality assurance team conducts thorough inspections of equipment before commissioning in order to ensure compliance with local codes as well as Hitachi’s own high quality standards. In addition, annual inspections of equipment are carried out to ensure optimum performance with a strong emphasis on safety.

Hitachi’s reliable and highly-efficient maintenance team carries out proper servicing of equipment to ensure the safety and comfort of elevators and escalators, with a round-the-clock back-up service to tackle any problems which may occur during operation. With the continuous training and stringent guidelines implemented by Hitachi, its service team provides optimum performance at all times.

Hitachi’s in-house training programmes conducted in India, Singapore and Japan provide its technicians with the latest technology and skills in elevator and escalator maintenance.Special diagnostic tools and maintenance tools developed by Hitachi in Japan further enhance the level of safety and performance. In addition to Hitachi’s local technicians, its Japanese engineers are also stationed in India to give appropriate technical advice.